What do we look for in a chapter owner?
1) Sense of Long Game Balance
– Not selling items / power for money
– Not flooding your game with frags
– Acceptance of losing players if the action brings in more new players
– Getting along with other chapters, even if you are competing for players. One big failure we see often is the concept that Chapters that compete are bad. Competition breeds excellence and you profit more from travelling players than you do from isolated players. Related: Getting along with Global. We might not agree and you have to sometimes accept you won’t always get your way. (god knows we do sometimes too)
2) Discretion
– Remembering you’re part of a management team of Underworld Global. You’re not a player anymore after you start a LARP
– Recognizing that “passing the buck” to avoid looking bad to your playerbase hurts the game for everybody as a whole
– Remembering you have a direct line of communication with Global and can express your emotions or concerns through it rather than in public
3) Safety of your customers
– Recognizing you have a responsibility to foster a safe and positive game environment for your customers
– Removing / suspending / banning problem players at the expense of monetary loss- Removing / suspending / banning problem players at the expense of friendships
4) Saying No
– The customer is not always right but we’ll try to exhaust every avenue to make them happy anyway
– Understanding what players want and what players need are often different. When you start a LARP your priorities your priorities will shift.
5) Prioritizing New Players
– Veteran players are important but are not the main focus of a LARP. New players bring in friends, bring in new stories and content, and lower Average Player Level. Treat both veterans and new players equally but realize that it is the new players that give business continuity in almost any situation.
– A keen sense of marketing and advertising to draw in new players
